Service

Digital Business

Period

2013-ongoing

Digital solutions to optimise business

A history of good business

4 years of partnership

Kolibri and TM have been working together since 2013. Kolibri was initially contracted to develop an internal sales and inventory system called Rósin (The Rose). TM has been using that system with good results ever since it launched in 2013. Rósin is essentially a sales system that its consultants use when they are conversing with clients and prospective customers. Rósin draws its information from a database that Kolibri built and maintains.

The partnership between the companies has been exemplary. Rósin has been continually developed by Kolibri and continues to be. Many features are continually added to the service and speed and accuracy continues to be improved.

Kolibri utilises agile workflow in TM which has been essential in the success of the project. The team repeatedly delivers on time and maintains a level of quality that TM needs in their business environment.

An eye on the future

TM enhances their digital business

The partnership between TM and Kolibri has reached a stage where the two companies are now working together on building digital solutions that will keep TM at the front of insurance technology in Iceland.

While newcomers are entering the market all around Iceland, the internal insurance market has not seen the level of innovation that other industries have seen. With TM's leap into digital, that is about to change.

The companies are working together on building products and solutions that will maintain TM's commitment to being the best service provider in Iceland's insurance market. Digital solutions will play a pivotal role in this as we see future users behaving quite differently from their predecessors. TM is committed to staying ahead of the curve, and Kolibri is committed to staying shoulder to shoulder with them.

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Service

Digital Business

Period

2016-ongoing

Talents
  • 1 Team Coach

  • 1 Designer

  • 2 Developers

Developing a Digital Business with emphasis on B2B

Iceland Travel had their eyes firmly set on the future when they partnered with Kolibri and immediately set targets towards re-developing their booking system and booking flow. From there, the partnership evolved into one that would take Iceland Travels' business into the digital age. Innovative culture and processes were implemented, and a user-first style of doing business was introduced.

Consulting as a part of the digital process

Project Highlight: Consulting

After Iceland Travel and Kolibri had been working together on building a fresh booking flow and booking system, there was a need to take the partnership to the next level. Iceland Travel worked diligently with Kolibri, gave full access to business information and together the companies were able to build a plan together in how Iceland Travel would approach the digital age.

Business critical solutions

One eye on the future

Iceland Travel is the country's largest DMC (destination management company). For years the company has been operating all over Iceland in delivering workd class experiences for discerning travelers. The company had identified a need for their business to take a turn into digital and Kolibri was contacted to help them reach those goals.

The travel industry is one that has seen a very high level of disruption time and time again. That combined with the fact that Iceland has seen an immense growth in the number of tourists meant that Iceland Travel faced a decision regarding their technical infrastructure that needed to be addressed. With a foreseeable change in user behaviour, Iceland Travel set out to seek a partner and a solution to upgrade their booking system and booking flow. This first step is a vital one for the company to meet the needs of future users and to stay on as Iceland's largest DMC.

Iceland Travel and Kolibri met and discussed ways to bring their booking engine and booking flow up to the current standard and beyond that. Kolibri instantly started working on improving both, and a team of developers, a designer, and a team coach/producer joined Iceland Travel. The team started right away to interview staff and stakeholders from Iceland Travel to identify where there were opportunities for improvement. From there a designer worked up a new user interface to build on top of a booking system that was ready to meet the needs of Iceland Travel.

After the two companies had been working together for a few months, the partnership took a new turn where Kolibri was tasked with identifying other business critical opportunities within Iceland Travel to move forward. To this day the companies are working together on solutions to maintain Iceland Travel's business at the front of the Icelandic travel industry.

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Developing a Digital Business with emphasis on B2B